About Us
Hi everyone! I’m Rosario Surdo and I would like to share a little about who we are!
What we do:
Customer Interaction: Engaging directly with customers to address their needs, resolve issues, and gather feedback.
Policy Development: Creating and implementing customer service policies and procedures to ensure consistent and high-quality service.
Team Leadership: Training and managing the customer service team, ensuring they provide exceptional support and uphold the company’s standards.
Problem Solving: Handling escalated customer complaints or complex issues that require a higher level of attention and resolution.
Customer Retention: Developing strategies to improve customer loyalty and retention through personalized service and follow-ups.
Relationship Building: Building strong, long-term relationships with key customers and clients to foster trust and loyalty.
Quality Assurance: Monitoring and evaluating customer service performance to ensure it meets the company’s goals and customer expectations.
Feedback Implementation: Analyzing customer feedback to make informed decisions and improvements in products or services.
Communication: Acting as a liaison between customers and other departments, ensuring customer needs and feedback are communicated and addressed
Fun fact: I started working in Home Improvement when I was as little as 10 years old. Always assisting my father in construction projects and educating me on building from scratch.
A good handyman isn’t just about fixing things, but creating solutions that last. Every home owner needs a great reliable handyman
Looking forward to connecting and growing together!
Rosario
About Us
Building Quality Spaces That Feel Like Home
Complete solution of large projects
At Advanced Property Solutions , we are dedicated to transforming houses into beautiful, functional, and comfortable homes through expert craftsmanship and dependable service. We specialize in kitchen renovations, bathroom renovations, and custom cabinetry, while also providing reliable handyman services to support all your home improvement needs.
Our Working Process
A Simple, Transparent Approach to Home Improvement
Consultation & Planning
We begin by understanding your needs, vision, and budget.
Design & Construction
Once the plan is finalized, we move into execution.
Final Inspection
we conduct to ensure everything meets our quality and your expectations,
What We’re Offering
Complete Solutions for Home Improvement
At Advanced Property Solutions, we provide comprehensive construction and renovation services designed to solve real home improvement challenges.
Custom Cabinetry
Our custom cabinetry solutions are built to enhance storage, organization, and aesthetics, tailored to fit your home’s unique style and layout.
Handyman Services
We offer dependable handyman services for repairs, installations, and maintenance, providing efficient solutions for home improvement needs.
Why Choose Us
Trusted Home Improvement Experts You Can Rely On
Quality Craftsmanship
We deliver precise workmanship using high-quality materials to ensure every kitchen, bathroom, and cabinetry project is built to last.
Experienced Professionals
Our skilled team brings hands-on experience across renovations, custom cabinetry, and handyman services, ensuring reliable results every time.
Customer-Focused Service
We prioritize clear communication, transparent pricing, and on-time completion to provide a smooth, stress-free experience from start to finish.